What are the shipping costs?
Shipping is free within the Netherlands on all orders from €29,95. If the order amount is lower, the shipping and packaging costs are €5,95 per order. LAVETA ships your order worldwide. The specific costs per country can be found here.

How is my order shipped?
For the shipment of orders we work together with PostNL, DHL Parcel Service. Orders are sent as a package to the delivery address you specified. As soon as the package has been sent, you will receive an email with a track & trace link with which you can track the package online. Not at home at the time of delivery? PostNL, DHL will try to deliver the package to you again the next working day. If this is not possible, the package will be delivered to a PostNL service point in your area. You can pick up the package there from the next working day. PostNL's delivery days are: Tuesday to Saturday.

What is the delivery time of my order?
We do everything we can to deliver your order quickly. The delivery time is: 3-7 working days. If you order multiple items, the longest delivery time will always apply to the entire order. Your order will always be shipped in its entirety.

What is the status of my order?
After placing an order, you will receive an order confirmation by e-mail. As soon as your order has been processed and shipped with PostNL, you will receive a track & trace link by e-mail. This allows you to track the package online on the PostNL website. PostNL delivers orders on Tuesday to Saturday. If you have any questions about the status or delivery of your package, please contact our customer service via .

Can I receive my order at a different address?
Yes, at step 3 in the ordering process it is possible to enter a different delivery address. If you have an online account, you can always specify multiple delivery addresses. If the package has already been sent, you can only change the delivery if you have received a message with a non-home code from PostNL. You will receive this when you were not at home at the first delivery attempt.

Is shipping abroad possible?
Yes, LAVETA ships all over the world. Specific costs per country can be found here.