Privacy Policy

privacy policy laveta

https://www.laveta.eu/

About our privacy policy

laveta cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Laveta. The effective date for the validity of these conditions is 15/10/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is available.

Web store software

 

Shopify

Our webshop has been developed with Shopify software. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified credit card processor. Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and / or stored. Shopify reserves the right to share collected data within its own group to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU / US Privacy Shield applies, your data may be processed in the United States.

Webhosting

myshopify.com

EXAMPLE: We purchase web hosting and e-mail services from [PROVIDER]. [PROVIDER] processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. [PROVIDER] has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. [PROVIDER] is obliged to observe secrecy under the agreement

Email and mailing lists

lbweb.lbmedia.nlmyshopify.com

We use the services of lbweb.lbmedia.nlmyshopify.com for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. lbweb.lbmedia.nlmyshopify.com does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Klarna

We use the Klarna platform to handle (part of) the payments in our webshop. Klarna processes your name, address and residence details and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. Klarna shares personal data and information regarding your financial position with credit rating agencies in the event of a deferred payment application (credit facility). All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties. Klarna does not store your data for longer than is permitted by law

Shopify Payments

EXAMPLE: We use the platform of [PROVIDER] to handle (part of) the payments in our webshop. [PROVIDER] processes your name, address and residence details and your payment details such as your bank account or credit card number. [PROVIDER] has taken appropriate technical and organizational measures to protect your personal data. [PROVIDER] reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. [PROVIDER] shares personal data and information regarding your financial position with credit rating agencies in the event of an application for a deferred payment (credit facility). All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of [PROVIDER]'s services for which they engage third parties. [PROVIDER] does not store your data for longer than permitted by law.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail address. WebwinkelKeur shares this information with us, so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of the service, for which we have given permission to WebwinkelKeur. All

The above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Trustpilot

EXAMPLE: We collect reviews via [PROVIDER]'s platform. If you leave a review via [PROVIDER], you are obliged to provide your name, place of residence and e-mail address. [PROVIDER] shares this information with us, so that we can link the review to your order. [PROVIDER] also publishes your name and place of residence on its own website. In some cases, [PROVIDER] may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and e-mail address with [PROVIDER]. They only use this information for the purpose of inviting you to leave a review. [PROVIDER] has taken appropriate technical and organizational measures to protect your personal data. [PROVIDER] reserves the right to engage third parties for the provision of the service, for which we have given permission to [PROVIDER]. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which [PROVIDER] engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for the delivery. It is therefore necessary that we share your name, address and city details with PostNL. PostNL uses this information only for the performance of the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.

DHL

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL for the delivery. It is therefore necessary that we share your name, address and city details with DHL. DHL uses this information only for the performance of the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

UPS

When you place an order with us, it is our job to have your package delivered to you. We use the services of GLS to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with GLS. GLS only uses this information for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties.

Chrono , Correos ,S EUR , TNT , UPS , DACHSER , Correos International , Pallet Delivery , DHL Freight , Postal Service

EXAMPLE: When you place an order with us, it is our job to have your package delivered to you. We use the services of [PROVIDER] to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with [PROVIDER]. [PROVIDER] only uses this information for the purpose of executing the agreement. In the event that [PROVIDER] engages subcontractors, [PROVIDER] will also make your data available to these parties.

Invoicing and accounting

Invoice direct

We use the services of Efactuurdirect for our records of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. We use the services of Efactuurdirect for our records of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. Efactuurdirect is obliged to observe secrecy and will treat your data confidentially. Efactuurdirect does not use your personal data for purposes other than those described above.

External sales channels

Purpose of data processing

General purpose of the processing

General purpose of the processing We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you for explicit permission for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential by virtue of the agreement between them and us or an oath or legal obligation

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data

Cooperation with tax and criminal investigations

In some cases, Laveta can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data for as long as you are a client of ours. This means that we save your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forget request. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten, we administer anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right to withdraw a

file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to view the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 14 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

Rectification right

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 14 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to transferability

You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that data carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide services, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In such cases, you have the right to object to the processing of your personal data by or on behalf of Laveta. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.

Cookies from third parties

In the event that third party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.

Contact details

laveta

Groningen Netherlands

Opal Street 27

9743hk

T +31684099111

E info@laveta.nl

Chamber of Commerce number: 82461163
VAT identification number: NL003687840B03

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